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My client, a leading insurance provider specialising in commercial motor insurance, is seeking a dynamic and organised Reception and Office Administrator to join their vibrant team. This role is pivotal in ensuring the smooth operation of the office and providing exceptional support to brokers and guests. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills.
Job Responsibility:
Welcoming brokers and guests to the building being the friendly face of the office, meeting and greeting brokers and guests with a warm and professional demeanour
Answering incoming calls, taking messages, and ensuring they are directed to the appropriate person or department
Organising and managing the company calendar, scheduling appointments and meetings efficiently
Arranging and booking meeting rooms, ensuring they are prepared and equipped for use
Coordinating with the MD's PA to ensure seamless communication and task management
Attending to brokers and guests upon arrival, ensuring they are comfortable and have everything they need
Preparing meeting rooms and boardrooms, including setting up equipment and materials
Organising and booking lunches and other catering needs for meetings and events
Ordering and maintaining supplies, including drinks, stationery, and ensuring the coffee machine is stocked
Checking and logging presentations on the system, ensuring they are up-to-date and accessible
Issuing quotations to brokers and clients, ensuring accuracy and timeliness
Monitoring and managing email inboxes, responding to inquiries and forwarding messages as necessary
Liaising with brokers via phone and email, providing support and information as needed
Maintaining and monitoring the diary system, including chasing quotations and following up on tasks
Requirements:
Interpersonal Skills: Strong ability to interact with people at all levels, creating a positive and professional impression
Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively
Time Management: Exceptional organisational skills with the ability to manage multiple tasks and priorities efficiently
Attention to Detail: Keen eye for detail, ensuring accuracy in all tasks and communications
Team Player: Ability to work collaboratively as part of a team, while also being able to take initiative and work independently
What we offer:
On-site parking
25 days holiday, plus bank holidays
Frequent socials, including Summer and Christmas parties
Environmentally conscious - you'll be supplied with sustainable products
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