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We are offering a permanent employment opportunity for a Receptionist in the public administration sector based in Flint, Michigan. As a Receptionist, your role will be pivotal in ensuring smooth operation of the front office, assisting in various administrative tasks, and enhancing our social media presence.
Job Responsibility:
Serve as the first point of contact for visitors, ensuring a warm welcome and accurate collection of their information
Efficiently manage the multi-line phone system, answering incoming calls and redirecting them as necessary
Provide assistance to the executive office in drafting and sending out letters
Ensure accurate data entry and maintenance of customer records
Schedule appointments and manage the office calendar using Microsoft Outlook
Step in as backup for the Office Manager as needed
Enhance company visibility by posting updates on the company website, LinkedIn page, and other social media platforms, provided you possess the necessary skills
Maintain an organized filing system for easy access to documents
Deliver exceptional customer service, resolving inquiries via email correspondence or direct interaction
Perform any other duties as assigned, contributing to the efficient running of the office
Requirements:
Minimum 2 years of experience in a receptionist role or similar
Proficient in answering and managing a multi-line phone system
Strong customer service skills with a focus on excellent communication
Experience with data entry tasks, ensuring accuracy and attention to detail
Capable of managing detail oriented email correspondence
Demonstrated interpersonal skills, able to interact effectively with all levels of staff and clients
Proficiency in Microsoft Outlook and Microsoft Word
Experience in organizing files and maintaining a detail oriented work environment
Skilled in scheduling appointments, managing calendars and coordinating meetings
Familiarity with social media platforms and their use in a detail oriented context
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