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We are seeking a Receptionist for our team located in POTOMAC, Maryland. In this role, you will be responsible for handling customer inquiries, maintaining accurate customer records, and managing various administrative duties. This role is an integral part of our team, ensuring effective communication within the office and providing excellent customer service.
Job Responsibility:
Answering multi-line phone system and managing email correspondence
Providing excellent customer service to both internal and external stakeholders
Performing data entry tasks and maintaining organized files
Scheduling appointments and managing calendars
Handling receptionist duties such as greeting visitors and providing general information
Utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks
Ensuring the reception area is tidy and presentable
Assisting with other administrative tasks as needed
Handling confidential information with discretion
Collaborating with team members to achieve overall organizational goals
Requirements:
Proficiency in Microsoft Word, Excel, and Outlook
Ability to handle tasks related to a multi-line phone system
Exceptional customer service skills
Data entry experience
Excellent email correspondence skills
Strong interpersonal skills
Experience in organizing files and maintaining an organized workspace
Ability to schedule appointments effectively
Familiarity with standard receptionist duties (law firm or professional service firm experience required)
Nice to have:
Data entry experience
Law firm or professional service firm experience
What we offer:
Medical, vision, dental, and life and disability insurance
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