Recovery Assistant (Furniture Assembler), IKEA

Recovery Assistant (Furniture Assembler)

IKEA

Location:

Philippines, Pasay

Category:

Logistics

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

This role is responsible for providing assistance in the completion of the Logistics process in the easiest and safest way possible. He/She develops and uses his/her knowledge and experience of IKEA operations, including IKEA machinery and equipment, as well as the expertise of his/her co-workers within the team to achieve the highest level of availability of products in the store.

Job Responsibility:

handle and administer returned and transferred products with the objective of minimizing loss and maximize profit
maintain the store clean, tidy, organized, keep the tools/equipment in good condition and also maintain a safe working environment for co-workers and customers
promote knowledge about the store, products, and services to help the customer make proper choices for a better shopping experience
provide sincere customer service by listening to customer’s complaints and offer solution leaving the customer with a positive impression
make sure that recovered items are re-packed, labeled, and priced commencing its pre-sold state
upsell IKEA products by offering the recovered merchandise by promoting wise product knowledge and quality
observe internal rules, policies, and operational procedures and promote workplace safety and quality
collaborate with other departments to ensure everyone understands and contributes to the process of recovery department with a focus on prevention, revenue, and sustainability
project a positive personality by working with enthusiasm, willingness to learn, and grow professionally to achieve the IKEA goal

Requirements:

1-2 years’ experience in a fast-paced retail environment
able to do work with physical demands (i.e. lifting and moving ~5-10kg and carpentry works)
confident in dealing with customers and other people
enthusiastic about work and working with others in a team
flexible and open to change
organized and have good attention to detail
assertive and able to remain calm and controlled when faced with emotional customers under stressful conditions
computer literate

What we offer:

Annual leave, Medical and Dental, Family & Community leave, Co-worker discount, subsidized meals in our Co-worker Restaurant, Bonus program, full training and inductions

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Parttime

Work Type:

On-site work

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