Registry Administrator, Randstad

Registry Administrator

Randstad

Location:

United Kingdom, East London

Category:

Office Administration

Contract Type:

Not provided

Salary:

21.04 GBP / Hour

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Job Description:

Randstad are delighted to be working alongside a renowned higher education institution based in East London. They are recruiting for an experienced Registry Administrator to join their team on an ongoing temporary basis. This is a hybrid role working 1/2 days in their Docklands office.

Job Responsibility:

Provide administrative support and maintain record processes to support the Complaints and Appeals team
Maintain effective filing systems ensuring all relevant papers and reports are produced or available as requested
Review incoming post and e-mails and respond/refer as appropriate
Carry out general administrative duties including typing letters, filing, publicity materials, updating web content
Work closely with schools and service teams to assist in administrative tasks around complaints and appeals
Provide basic advice regarding complaints and appeals, working with colleagues across other teams
Organise complaints and appeals processes
Act as secretary to the Complaints and Appeals focus group: produce agenda, undertake minutes and ensure actions have been logged

Requirements:

Previous experience within a higher/further education environment
Understanding of complaints processes
Experience of using SITS and similar software

Additional Information:

Job Posted:

March 30, 2025

Expiration:

April 11, 2025

Work Type:

Hybrid work

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