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Our client, a reinsurance division of a leading global insurance broker, is offering an excellent opportunity for a Reinsurance Client Service Technician to join their growing team. The successful candidate will be integral to the team, handling claims processing, slip preparation, and delivering full support to brokers.
Job Responsibility:
Process Proportional and Non-Proportional accounts, Excess of Loss, and Claims
Engage with clients and carriers on a technical level
Independently manage priorities and support team colleagues to ensure customer satisfaction
Build and maintain relationships with internal and external clients
Participate in client and reinsurer meetings as required
Provide broker support including debroking, risk sign down, and account statistics maintenance
Negotiate and manage Excess of Loss claims, including complex claims and underwriter representation
Utilise electronic methods throughout the full process
Requirements:
MUST have reinsurance experience, with a strong understanding of processing all risk types, proportional, excess of loss premiums, and claims
Familiarity with Salesforce and Open TWINS is advantageous
Ability to build and maintain good business relationships with clients, insurers, and associates
Strong communication skills, both verbal and written
Proven problem-solving skills and ability to adhere to industry standards and procedures
In-depth knowledge of IMR, CLASS, ECF, LORS, and Microsoft products
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