Reservations Agent, Marriott Bonvoy

Reservations Agent

Marriott Bonvoy

Location:

United Arab Emirates, Dubai

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Reservations Agent at Marriott Resort Palm Jumeirah Dubai is responsible for processing all reservation requests, changes, and cancellations, identifying guest needs, verifying room availability, and ensuring excellent customer service. The role involves following company policies, maintaining professionalism, and contributing to a positive team environment.

Job Responsibility:

Process reservation requests, changes, and cancellations
Identify guest reservation needs
Verify room availability and rates
Explain guarantee, special rate, and cancellation policies
Accommodate special requests
Answer questions about property facilities and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types
Follow escalation procedures for guest concerns
Maintain confidentiality and protect company assets
Welcome and acknowledge guests
Assist individuals with disabilities
Develop positive working relationships
Comply with quality assurance standards
Perform physical tasks as required

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

What we offer:

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with a diverse group of co-workers
Luxury work environment

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.