Reservations Manager, Marriott Bonvoy

Marriott Bonvoy

Location:

South Africa, Cape Town

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Responsible for soliciting and managing reservations sales-related opportunities, providing training to staff, and driving customer loyalty through service excellence. The role involves understanding market trends, maximizing revenue, and ensuring exceptional customer service.

Job Responsibility:

Soliciting and managing reservations sales-related opportunities
Managing and providing training to Reservations Sales staff
Actively up-selling each business opportunity
Achieving personal and team revenue goals
Driving customer loyalty by delivering service excellence
Understanding markets and maximizing revenue
Conducting daily reservations sales activities
Providing exceptional customer service
Managing and conducting human resource activities

Requirements:

High school diploma or GED
3 year's work experience required in a similar role
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing, guest services, front desk, or related professional area

Nice to have:

Understanding of total hotel revenue management concepts
Knowledge of sales and marketing concepts
Sales ability: Persuasiveness
Sales disposition
Supporting sales implementations

What we offer:

Opportunity to work with a leading hospitality brand
Inclusive and diverse workplace culture
Training and development opportunities

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.