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This position is responsible for managing the day-to-day operations of a Company operated Restaurant. The Restaurant Manager (RM) has full responsibility for the business including people, operations, and financial metrics. This position reports directly to the Restaurant District Manager.
Job Responsibility:
Provides excellent guest service in a fast and friendly manner
Recruits, interviews, selects, hires, and completes onboarding for all positions
Maintains a clean restaurant environment
Delegates job responsibilities and shift duties and follows up to ensure completion
Establishes build to’s and maintains the production management system
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Supervises and coaches team members to follow guidelines for food preparation and production management
Ensures team members are properly trained on Brand and Company standards on an ongoing basis
Cascades all relevant information and maintains communication board
Implements new Brand campaigns and conducts new product training
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records
Communicates as required with Restaurant District Manager
Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required
Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance
Completes reports on all incidents following our 5-minute rule policy
Ownership for all financial and operational metrics, resulting in a profitable restaurant
Conducts team member check in’s and provides positive feedback badges in Workday
uses recognition to reinforce positive behaviors and performance
Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements
Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
Requirements:
Minimum 2 years restaurant management experience required
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