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At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.
Job Responsibility:
Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
Provides an efficient and accurate checkout experience in various areas of the store
Offers additional products and services such as home delivery, credit card, and IKEA Family card
Resolves customer concerns independently to meet their unique needs and expectations
Provides friendly, safe, and efficient car loading and unloading services
Requirements:
1 year sales or customer service experience preferred
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