Retail Manager, TUI

Retail Manager

TUI

Location:

United Kingdom, Manchester

Category:

-

Contract Type:

Not provided

Salary:

14.83 GBP / Hour

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Job Description:

As a Store Manager at our Manchester Fort store, you’ll lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

Job Responsibility:

Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings
Develop your team to be proactive and investigate and resolve every question or complaint
Use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our business
Work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey
Drive your team to exceed company sales and service goals
Recruit and retain talent, maintaining high levels of engagement and low levels of attrition

Requirements:

Proven passion for leading by example and delivering excellent customer service
Confident and fun motivator with a strong drive to achieve goals and sales targets
Comfortable to handle and prioritise multiple tasks in a fast-paced environment and bounce back from challenges
Able to embrace change easily and adapt quickly to new ways of working
Fair and inclusive management style who recognises people are our most valued asset
Skilled mentor who communicates effectively, leads and develops your team and retains talent
Able to work a varied shift pattern each week in-line with shop opening and closing times

What we offer:

Commission and discretionary bonus schemes
Fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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