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This role involves strategic oversight and management of all revenue cycle operations, ensuring maximized financial performance and compliance with various regulations. The Director will be closely collaborating with clinical, financial, and administrative leaders to enhance efficiency, improve cash flow, and enrich the patient financial experience.
Job Responsibility:
Enhance revenue cycle efficiency and effectiveness by developing and implementing strategic initiatives
Lead and provide oversight for the entire revenue cycle, including patient access, medical and dental coding, billing, collections, and payer contract management
Foster a culture of accountability, detail-oriented development, and continuous improvement by supervising and mentoring revenue cycle staff
Ensure compliance with federal, state, and payer-specific regulations, and implement policy changes and staff training as required
Oversee denial management and appeals processes to maximize reimbursement and avoid revenue loss
Monitor and implement improvement initiatives for key performance indicators (KPIs) for revenue cycle operations
Build and maintain strong relationships with payers, third-party vendors, and internal stakeholders to optimize revenue cycle performance
Collaborate with clinical leadership to ensure accurate documentation and coding for claims submission and reimbursement
Implement technology and process improvements to enhance billing and collections accuracy and efficiency
Support financial reporting, budget planning, and revenue forecasting by collaborating with finance leadership
Lead training programs for revenue cycle staff and educate health center employees on evolving payer requirements and reimbursement models
Oversee the effective use of practice management systems and troubleshoot issues that may impact revenue
Contribute to executive leadership meetings, providing strategic insights on revenue cycle operations and financial performance
Improve patient financial experience by enhancing transparency, billing accuracy, and customer service related to financial matters
Requirements:
Must possess a strong understanding of Accounts Receivable (AR) processes and procedures
Proven experience in auditing is required
Demonstrated knowledge of various billing functions is essential
Must have experience in claim administration, particularly in a healthcare setting
Familiarity with Medicaid billing processes is necessary for the role
Proficiency in handling Medicaid claims is a must
Experience with Medicare billing is a key requirement
Expertise in medical insurance billing is required
What we offer:
medical, vision, dental, and life and disability insurance
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