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Fantastic Opportunity to Join a Leading Organisation In Central Wimbledon, as a Risk and Controls Officer. Are you a meticulous and proactive professional with a passion for risk management? Our client is looking for a Risk and Controls Officer to join their dynamic Financial Services team. This essential role is pivotal in ensuring compliance, upholding high-quality standards, and mitigating risks through comprehensive oversight and feedback. If you thrive in a fast-paced environment and enjoy fostering continuous improvement, we want to hear from you!
Job Responsibility:
Conduct regular case sampling of submissions from consultants and advisers, ensuring adherence to performance management standards
Provide timely and constructive feedback to consultants and advisers, identifying trends and ensuring remediation actions are completed swiftly
Compile and deliver periodic reports to the Risk & Controls Manager for profiling and development initiatives
Assist with ad-hoc audit reviews as directed by the Risk & Controls Manager
Maintain accurate records of all advice checks and outcomes on the designated supervisory system
Identify and report emerging risks and regulatory updates from the FCA, ensuring proactive risk management
Conduct monthly customer outcome calls to assess and document potential weaknesses in the sales process
Perform monthly oversight checks of case reviews conducted by peers within the Risk & Controls team
Process and investigate complaints in line with industry standards, ensuring precise record-keeping
Oversee financial promotions and compliance with industry regulations
Support the onboarding of new consultants and advisers
Foster strong working relationships with the mortgage and protection teams for effective risk management
Requirements:
Full CII MP, CeMAP (or equivalent) qualification
Proven experience as a competent Mortgage and Protection Adviser or Quality Case Checker
Demonstrated experience in people development within a similar environment
Highly detail-oriented with a meticulous approach to tasks
Strong communication skills (both written and verbal) for delivering clear feedback
Ability to work under pressure in a fast-paced, target-driven environment
A team player who can also work independently and take initiative
Self-motivated, with the ability to influence and inspire others
What we offer:
Annual conferences to foster teamwork and collaboration
Conveniently located just 7 minutes from Wimbledon train and tram stations
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