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The Rooftop Manager is responsible for the activation of the different outlets of the hotel, sizing of templates for the different services, keeping abreast of new gastronomic trends, and participating in the development of the gastronomic offer aligned with the F&B strategy of the company. The role involves coordination of the dining room team, maintaining communication with the kitchen, serving dishes and beverages, and ensuring cleanliness and presentation standards. The manager will also collaborate with management in recruitment, training, and motivation of employees, and follow all company safety policies and procedures.
Job Responsibility:
Coordination of the dining room team in the different moments of the service
Responsible for the presentation of the offer, offering suggestions and clarifying possible doubts of customers regarding the menu
Maintain communication with the kitchen regarding the menu, waiting time, the need to rework dishes and the availability of products
Following the schedule cycle for all meals
Serving dishes and beverages to customers in the various outlets of the hotel
Keep work areas clean throughout the day
Notify other requirements to the kitchen (allergies, diets and special requests)
Check the cleanliness and presentation of all plates, dishes, glasses, cups and cutlery before use
Monitor and maintain order and cleanliness of all occupied tables, including removal of dishes and cleanliness of tablecloth
Maintain communication with team members and other employees
Ensure that staff work as a team to provide optimal service
Collaborate with management in recruitment, training, planning, evaluation, assessment, counseling, monitoring and motivation of employees, acting as a role model
Follow all Company safety policies and procedures
report maintenance problems, safety hazards, accidents or injuries
receive safety training and obtain appropriate certifications
Present a professional image and maintain a clean uniform
Ensure confidentiality of information and protect property
Collaborate with and treat all co-workers with respect
Support the team in meeting common goals
Welcome and serve all customers according to Company standards
Communicate with others in clear and professional language and answer the phone in the appropriate style
Listen to other employees' problems and provide timely response
Attend to other professional duties when directed by supervisors
Requirements:
Previous experience in gastronomic restaurants and 5* hotels
High knowledge of English
Knowledge of other languages is a plus
Responsible for the activation of the different outlets of the hotel
Sizing of templates for the different services of the hotel
Keeping abreast of new gastronomic trends
Use and maintenance of the F&B management system
Participation in the development of the gastronomic offer, aligned with the F&B strategy of the company
Fulfillment of the objectives set by the company: Service, Quality
Nice to have:
Previous experience in gastronomic restaurants and 5* hotels
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