Rooms Voyager, Marriott Bonvoy

Rooms Voyager

Marriott Bonvoy

Location:

Australia, Perth

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Voyage Global Leadership Development Program at Four Points by Sheraton Perth is a full-time, paid development program for recent university graduates. Participants gain hands-on experience in hotel operations, leadership training, and mentorship from senior leaders. The program spans 12-18 months and prepares participants for supervisory or entry-level management roles within Marriott International.

Job Responsibility:

Cultivate customer relationships and be a champion for innovation within the organization
Get exposure to managing projects & people
Improve processes & pitch new initiatives through your Voyage project
Take on special projects that will draw upon all your training
Gain extensive experience in the Front Office & Rooms Operations (from Check-In to Check-Out)
Handle general hotel enquiries, engage and inspire guests through each unique guest experience
Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, with key attention to detail
Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings
Be an expert on the hotel, including surrounding areas and businesses whilst reinforcing our commitment to wellness inside our walls and beyond

Requirements:

Experience working in hospitality operations
Bachelors degree or equivalent higher level education required
Superior critical-thinking & interpersonal communication skills
The ability to foster relationships & work collaboratively
The ability to self-manage & be a self-starter
A real desire for personal & professional growth
Strong attention to detail and passion to learn

What we offer:

Access to Marriott’s senior leaders and coaches
Opportunities to stand out
Participation in mini-rotations across disciplines
Connection with current and former Voyage participants through social collaboration tools
Immersion in Marriott’s rich culture and portfolio of global brands
Preparation for a supervisory or entry-level management role

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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