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Safety Security Officer

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, New Orleans

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

16.50 USD / Hour

Job Description:

The Safety Security Officer is responsible for patrolling all areas of the property, assisting guests with room access, monitoring security systems, conducting daily physical hazard inspections, responding to emergencies, and maintaining the safety and security of the property. The role requires standing, sitting, or walking for extended periods, lifting objects, and performing other physical tasks as needed. The position also involves following company policies, maintaining professional appearance, and ensuring guest satisfaction.

Job Responsibility:

  • Patrol all areas of the property
  • Assist guests with room access
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • Lock property entrances when required
  • Conduct daily physical hazard inspections
  • Respond to accidents, contact EMS or administer first aid/CPR as required
  • Assist guests/employees during emergency situations
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents
  • Defuse guest/employee disturbances
  • Call for outside assistance if necessary
  • Complete incident reports to document all Security/Loss Prevention related incidents
  • Handle all interruptions and complaints
  • Resolve safety hazard situations
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
  • Report to scenes of vehicle accidents/thefts
  • Call for assistance using proper code responses
  • Complete a Loss Prevention shift summary/daily activity report
  • Maintain confidentiality of all Security/Loss Prevention and property reports/documents
  • Conduct investigations and gather evidence
  • Conduct interviews with relevant parties
  • Follow all company policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Prepare and review written documents accurately and completely
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Comply with quality assurance expectations and standards

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for extended periods
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • Ability to move through narrow, confined, or elevated spaces
  • Ability to move over sloping, uneven, or slippery surfaces
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Ability to perform other reasonable job duties as requested by Supervisors

Nice to have:

Hospitality experience preferred

What we offer:
  • Opportunities for training, development, recognition
  • A place where you can pursue your passions in a luxury environment with a focus on holistic well-being
  • True camaraderie with a diverse group of co-workers
  • Inclusive, people-first culture
  • Non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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