Sales Assistant

• Provide updates on contract renewals
• Support ticket organization and resolution
• Identify clients who have not engaged
• Develop targeted campaigns aimed at clients and warm leads
• Conduct lead prospecting for opportunities
• Monitor new members, send welcome emails, and schedule meetings
• Perform research through platforms like LinkedIn and ZoomInfo to identify prospects
• Investigate upcoming tradeshows, conferences, dates, and locations
• Assist with integrating prospects into travel schedules and trip planning
• Scan and organize attendee lists for events
• Manage and organize contact call lists for the team
• Send connection requests, follow-ups, and InMails
• Manage contacts (add phone numbers, emails, etc.)
• Create and update tasks
• Revise and merge entries as needed
• Prepare IQRs, quotes, and sales orders
• Process RMAs (Return Merchandise Authorizations)
• Respond to emails on behalf of others while maintaining their personal tone
• Track logistics and follow up with clients, adding a personal touch
• Write handwritten notes for clients and prospects
• Distribute team newsletters and outbound communications
• Build email-based BDR campaigns
• Back up team members during OOO (out of office) time and when available, covering RMAs, tracking, and more
• Complete forms such as MSAs, NDAs, new client/vendor/supplier documents

• Proven experience in a sales environment, with a strong understanding of sales principles and customer service practices
• Proficiency in tasks related to receptionist duties, such as managing appointments, greeting clients, and handling queries
• Excellent skills in email correspondence, with the ability to maintain professionalism and respond promptly to customer inquiries
• Experience in preparing and providing customer quotes, understanding the importance of accuracy and timeliness
• A customer-centric mindset, with the capacity to understand and meet customers' needs effectively
• Strong interpersonal and communication skills to build and maintain positive relationships with customers
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• A proactive approach to problem-solving, with the ability to handle customer complaints and issues effectively
• Basic knowledge of CRM systems and databases
• A team player with a positive attitude and high level of self-motivation
• High school degree
• BS degree in Marketing or related field would be a plus

BS degree in Marketing or related field

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan