Sales Development Representative, CleverTap

Sales Development Representative

CleverTap

Location:

Colombia, Bogota

Category:

Sales

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Inbound Sales Development Representative at Clevertap is responsible for engaging and qualifying inbound leads interested in the company's SaaS platform. This role involves guiding potential customers through the initial stages of the sales process, understanding their needs, and facilitating their transition to the sales team.

Job Responsibility:

Promptly respond to inbound leads via email, chat, or phone calls. Assess their requirements, challenges, and readiness to engage with the sales process
Engage in consultative conversations to comprehend leads' pain points and goals. Educate them about Clevertap's features and benefits to determine alignment with their needs
Guide leads through the initial stages of the buying process by providing relevant information, resources, and product demonstrations. Maintain regular communication to keep leads engaged
Work closely with account executives or sales managers to seamlessly transition qualified leads. Provide comprehensive insights gathered during initial interactions
Maintain meticulous records of lead interactions in Clevertap's CRM system (Salesforce.com). Consistently follow up to ensure a smooth handoff of qualified leads to the sales team
Analyze inbound lead trends, identify areas for process enhancement, and propose strategies to boost conversion rates

Requirements:

Fluent English and Spanish
Previous experience in customer-facing roles, preferably in sales or customer support within the SaaS or technology industry
Strong verbal and written communication skills to effectively engage with inbound leads and articulate Clevertap's value proposition
Solid understanding of Clevertap's SaaS platform and the ability to convey its features, benefits, and unique selling points
Ability to understand leads' needs, exhibit empathy, and patiently guide them through the sales process
Capability to manage multiple leads simultaneously and maintain accurate CRM records
Willingness to collaborate with the sales team and other departments to ensure a seamless customer experience
Bachelor's Degree in Business Administration, Marketing or other related field

What we offer:

Be a part of a global growth stage startup
Work in a fast-paced, dynamic environment where your contribution matters
You are passionate about technology and its impact on the high growth mobile technology space
Innovate at scale, with learning opportunities
Be a part of a global category creator - hyper growth B2B SaaS startup
Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
Accountability and driving outcomes is the key to success
Your career here is limited by you and nothing else
Teamwork trumps individual success
You are passionate about experience technology and its impact on enabling growth
Innovate at scale, with learning opportunities and having fun along the way

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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