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The Sales Executive position at Four Points by Sheraton Bengaluru Whitefield involves maximizing revenue through sales techniques, maintaining guest loyalty, and promoting brand image. Responsibilities include resolving guest issues, processing reservations, and performing general office duties. The role also involves assisting in employee training, following company policies, and maintaining a professional appearance. The position requires a high school diploma or equivalent and at least 2 years of related work experience.
Job Responsibility:
Contact appropriate individual or department to resolve guest calls, requests, or problems
Use sales techniques to maximize revenue while maintaining guest loyalty
Determine and give complimentaries to guests
Promote brand image internally and externally
Process requests for redeeming Marriott Rewards points
Process reservation requests, changes, and cancellations
Enter Marriott Rewards information into software
Answer, record, and process guest calls, requests, questions, or concerns
Perform general office duties to support Sales & Marketing
Assist management in training and motivating employees
Follow company policies and procedures
Welcome and acknowledge guests
Develop and maintain positive working relationships
Monitor performance of others
Read and visually verify information
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
Perform other reasonable job duties as requested by Supervisors
Requirements:
High school diploma or G.E.D. equivalent
At least 2 years of related work experience
No supervisory experience
No license or certification required
What we offer:
Opportunities to put guests at ease in a friendly, genuine, and approachable environment
Part of a united Four Points by Sheraton community
Supportive and inclusive culture
Opportunities to do your best work and become the best version of you
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