Sales Manager, Marriott Bonvoy

Sales Manager

Marriott Bonvoy

Location:

Malaysia, Kuala Lumpur

Category:

Sales

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Job Responsibility:

Proactively soliciting and handling sales opportunities
Ensuring business is turned over properly and in a timely fashion for proper service delivery
Assisting in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships
Achieving personal sales goals
Building and strengthening relationships with existing and new customers
Managing and developing relationships with key internal and external stakeholders
Providing accurate, complete and effective turnover to Event Management
Participating in sales calls with members of sales team to acquire new business and/or close on business
Executing and supporting the operational aspects of business booked
Identifying new business to achieve personal and location revenue goals
Understanding the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc.
Closing the best opportunities for the location based on market conditions and location needs
Gaining understanding of the location’s primary target customer and service expectations
Supporting the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
Executing and supporting the company’s customer service standards
Providing excellent customer service consistent with the daily service basics of the company
Setting a positive example for guest relations
Interacting with guests to obtain feedback on product quality and service levels

Requirements:

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
3 years experience in the sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
1 year experience in the sales and marketing or related professional area

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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