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The Sales & Marketing Coordinator is responsible for clerical, administrative, and other duties to assist in the smooth operation of Sales, Marketing, & Group/Event Servicing in which excellent communication, organization, and hospitality skills are required. The Sales & Marketing Coordinator serves as a support resource across all relevant Villatel properties including but not limited to Villatel Orlando Resort (brand affiliated with Apartments by Marriott), Villatel Village at Solterra Resort, and Villatel Harbor Island Beach Club.
Job Responsibility:
Assist sales team with administrative duties associated with group sales including but not limited to sales/PMS system inputs, lead response/proposals, contracting, turnover, and billing
Support development and communication of group resumes and BEOs of critical group and event information for property team effective service execution
Assist with the coordination of marketing activities as needed and directed by leadership
Respond to and follow up on emails and/or new requests in a timely fashion
Maintain trace files and other master or client facing documents as needed
Maximize efforts towards productivity, identify problem areas and assist with implementing solutions
Assist with other required daily sales, marketing, and group servicing activities and operations
Attend all required meetings and training sessions
Perform other duties as requested by management
Requirements:
High School diploma or equivalent required and/or experience in a hotel or a related field preferred
At least 3 to 5 years of progressive experience in a hotel or related field preferred
College course work in related field helpful
Computer knowledge/skills – must be proficient in Word, Excel, Power Point, Outlook, Teams, and other relevant programs
Experience managing/using sales automation & PMS systems preferred
Excellent communication skills
Strong interpersonal skills and ability to work in a team environment
Communication – An active listener with both verbal and written skills in an attentive, friendly, courteous and service-oriented manner
What we offer:
Competitive health and welfare coverage, such as medical, dental, and vision plans
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