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We are looking for a Sales & Marketing Executive to handle customer inquiries, quotation follow-ups, order management, and negotiations. The ideal candidate should have strong communication skills, a customer-centric approach, and proficiency in Advanced Excel and SAP. This role requires close coordination with internal teams and customers to ensure seamless order processing and business growth.
Job Responsibility:
Respond to customer inquiries regarding products, pricing, and technical details
Build and maintain strong relationships with existing and potential customers
Provide timely resolutions to customer queries and ensure a smooth communication flow
Prepare and send quotations to customers as per company pricing policies
Follow up on pending quotations and convert inquiries into orders
Manage order processing, tracking, and timely coordination with production & dispatch teams
Ensure accuracy in SAP order entries and sales documentation
Negotiate pricing, payment terms, and delivery schedules with customers
Work closely with internal teams to meet customer-specific requirements
Achieve sales targets by converting leads into successful orders
Maintain records of customer interactions, orders, and follow-ups
Prepare MIS reports using Advanced Excel to analyze sales trends and order status
Requirements:
Strong understanding of sales processes, order management, and customer handling
Excellent negotiation and communication skills
Proficiency in Advanced Excel (Pivot Tables, VLOOKUP, Data Analysis) & SAP ERP
Ability to multitask and manage multiple inquiries & orders efficiently
Strong problem-solving skills and a proactive approach
Education: B.Tech (EE, ME ) / MBA
Experience: Minimum 2-5 years in sales, marketing, or order management
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