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This role involves providing overall support for sales processing activities, mastering sales documentation and systems, identifying process improvements, and collaborating with team members to enhance quality and operational efficiency.
Job Responsibility:
Provides overall support for sales processing activities for an assigned or multiple business areas or groups
Demonstrates comprehensive knowledge and mastery in multiple sales processing areas, including pricing and creating quotes for moderately to highly complex deals, registering information and producing documentation, order execution, billing and invoice production, configuration of order systems according to process standards and with occasional customization
Reviews and provides oversight of all sales processing documentation and systems, including data entry and completion
Works with stakeholders to identify areas for process improvement and propose changes to increase quality awareness and culture in the organization
Develops customized data collection forms, methods and reports in response to business requests and in accordance with sales processing systems and standards
Provides guidance to less-experienced staff members.
Requirements:
High-level administrative and overall documentation and information management skills
Proficient in multiple word processing, spreadsheet, and presentation software packages
Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including report building and design, regular and ad hoc reporting and data search
Complete understanding of basic and advanced order processes, systems configurations and documentation requirements
Ability to identify and suggest areas for improvement
Strong written and verbal communication skills
Mastery in English and local language
Ability to effectively communicate issues and negotiate resolution with local and group management.
Nice to have:
Bachelor's degree preferred
What we offer:
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Personal and professional development programs
Inclusivity and diversity-focused workplace environment.
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