Sales Support Customer Service Representative, Robert Half

Sales Support Customer Service Representative

Robert Half

Location:

United States, Compton, California

Category:

Sales

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are offering a temp to hire employment opportunity for a detail-oriented Sales Support Customer Service Representative in Compton, California. As a key player in the manufacturing industry, your role will be centered around improving customer service operations, providing support, and utilizing your analytical skills to enhance service delivery.

Job Responsibility:

Enhance customer satisfaction by managing service operations
Provide support to customers and resolve their inquiries
Use your analytical skills to solve problems and improve processes
Interact effectively with customers and internal teams
Prioritize and manage multiple tasks simultaneously
Utilize ADP - Financial Services and ERP - Enterprise Resource Planning tools to automate and streamline operations
Handle billing functions and conduct audits to ensure accuracy
Communicate effectively with stakeholders using CRM tools
Answer inbound calls and address customer queries promptly
Leverage Configure Price Quote (CPQ) and ERP Solutions to improve pricing accuracy and operational efficiency

Requirements:

Minimum of 3 years of experience in a Sales Support role or similar
Proficiency in ADP - Financial Services
Experience with Configure Price Quote (CPQ) software
Knowledge of Customer Relationship Management (CRM) tools
Familiarity with ERP - Enterprise Resource Planning
Experience with ERP Solutions
Proficiency in using About Time software
Experience in answering inbound calls
Knowledge of auditing practices
Familiarity with billing functions
Excellent communication skills, both written and verbal

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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