Sales Support Specialist II, Cox Enterprises

Sales Support Specialist II

Cox Enterprises

Location:

United States, Phoenix, Arizona ▼

Tucson AZ

Category:

Sales

Contract Type:

Not provided

Salary:

19.57 - 29.38 USD / Hour

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Job Description:

The Media Sales Services Specialist plays a critical role in the coordination, troubleshooting and processing of digital and linear advertising orders for our clients. This position requires excellent interpersonal and communication skills as they will interact daily with our sales teams, clients and our Fulfillment and Operations teams.

Job Responsibility:

Reviewing incoming orders and collaborating with Sales
Accurately submitting all advertising orders
Ensuring creative files and instructions for campaigns are submitted
Investigating pre-empted spots
Responding to customers’ questions and requests
Monitoring key business reports
Providing post-campaign details to clients
Collaborating with sales consultants to develop schedule proposals
Attending job-related training

Requirements:

High School Diploma/GED and 3 years’ experience in a related field
Experience using Microsoft Office applications
Ability to prioritize tasks and manage time effectively
Capable of making quick, informed decisions
Continuously seeks opportunities to improve processes
Self-motivated and able to work independently
Strong organizational skills with a keen eye for detail
Ability to follow complex instructions
Excellent skills in adaptability, applied learning, collaboration, customer service orientation, high impact communication, initiating action, problem solving and troubleshooting, quality orientation, reasoning, self-organizing, and written communication

Nice to have:

2 or more years of experience in related field
AS/AA or Technical Certification or Bachelor’s degree in related discipline
Previous experience in a Media Advertising environment
Experience in telecommunications/advertising/digital marketing industry
IAB Digital Media Sales Certification
Google AdWords Certification
Google Analytics experience
Experience as a media buyer or planner
Campaign management expertise
PMP Certification or experience with project management

What we offer:

Generous compensation & bonus structure
Flexible time off policies
Amazing healthcare plans at low cost
Free access to Care.com
Funds to pay for classes, certifications or school
Free access to Calm + counseling for mental wellbeing

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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