Sales Support, Robert Half

Sales Support

Robert Half

Location:

United States, Senecal Falls

Category:

Customer Service

Contract Type:

Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The role primarily involves processing customer applications, maintaining customer records, and addressing customer inquiries in a timely manner. The industry we operate in necessitates the regular monitoring of customer accounts and swift action when necessary.

Job Responsibility:

Answer customer inquiries accurately and efficiently through inbound calls
Provide excellent customer service to maintain a positive company image
Perform data entry tasks to keep customer records up to date
Manage email correspondence with customers, ensuring their inquiries are resolved
Handle both inbound and outbound calls professionally
Utilize Microsoft Excel to manage customer data and Microsoft Word for documentation purposes
Enter customer orders into the system accurately
Schedule appointments for customers as needed
Carry out e-Filing tasks to ensure all customer information is stored securely

Requirements:

Minimum of 1 year experience in a related or similar role
Proficient in answering inbound calls, effectively addressing customer needs
Proven customer service skills, with the ability to foster positive relationships with customers
Experience with data entry tasks, demonstrating accuracy and attention to detail
Skilled in email correspondence, with the ability to communicate professionally and effectively
Capable of handling both inbound and outbound calls, maintaining excellent telephone etiquette
Proficiency in Microsoft Excel and Microsoft Word, demonstrating ability to create and manage spreadsheets and documents
Experience with order entry, showcasing ability to process orders accurately and efficiently
Ability to schedule appointments, ensuring optimal use of time and resources
Experience with e-Filing, demonstrating ability to organize and manage electronic files effectively

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.