Sales Team Leader, IKEA

Sales Team Leader

IKEA

Location:

India, Hyderabad

Category:

Sales

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Job Responsibility:

To optimise the IKEA shopping experience in your shop and store to secure satisfied customers and increase sales
Motivating and inspiring your department team using knowledge of the IKEA product range and services, the local market and IKEA customers
Actively work towards fulfilling the four tasks of the IKEA store: to act as a highly efficient, and staffed sales mechanism
to show home furnishing solutions full of inspiring home furnishing ideas
to serve as a well-qualified home furnishing specialist
to provide a day out for the whole family.

Requirements:

The right attitude and behaviour to sell actively and help customers to buy
Understanding of customer behaviour
Understanding and active use of the Selling the IKEA way and Pricing the IKEA way manuals
Sales steering
Sales location management/sales space capacity
IKEA product range, including service products
Range presentation
Knowledge about competitors and your local market
Numeracy and computer literacy
A person with the potential to become a shopkeeper
Ability to make things happen by championing flexibility, speed and simplicity
A considered decision-maker
Ability to take responsibility and delegate when necessary
A good communicator who speaks to co-workers and customers in a friendly and engaged manner
Business-minded and result-driven with a customer focus
Experience of working in a customer- and commercial-oriented business
Experience of actively selling through understanding customers and their needs
Open to change/highly flexible
Ability to work together in a team
Ability to make quick decisions and take personal initiatives (often with a high sense of urgency)
Ability to communicate in English
Ability to prioritise and organise your own work to make efficient use of the time available.

What we offer:

Equal opportunity employment
Work environment free of discrimination and harassment
Encouragement of individualism.

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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