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Our Federal Government client is seeking highly skilled and energetic Salesforce Functional Consultants to join the Technology Services Division. You will provide business analysis, design and agile collaboration skills to configure Salesforce solutions. You have an opportunity to really make a difference.
Job Responsibility:
Assess business objectives, formulating solution options, and driving stakeholder support
Quickly connect business requirements with the functional capabilities of the Salesforce application, with a particular focus on delivery of digital solutions through Salesforce Communities
Create implementable user stories from business requirements, or augment business-authored user stories to make them implementable
Be part of agile delivery, capturing functional requirements, structuring them as Epics, User stories
Lead (or play a key role) in application solution design efforts
Configure OOTB components
Progress to holding end-to-end functional responsibilities as it relates to the analysis, design, built, test, and deployment of enterprise level solutions including the assessment of viable solution options, formulating and presenting solution options to various levels of business stakeholders
Requirements:
Certified Salesforce Admin 201
Minimum 3 years working as a Salesforce Functional Analyst
Experience working with Salesforce Health Cloud, Service Cloud & Communities
Business Process mapping / Re-engineering background for B2C & B2B Service processes ideally in disability and health care sector
Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders
Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes
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