Scaled Sales Associate, SMB, Atlassian

Scaled Sales Associate, SMB

Atlassian

Location:

Philippines, Manila

Category:

Sales

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Scaled Sales Associates play a crucial role in guiding customers through their Atlassian cloud journey. The primary objective is to demonstrate to SMB customers how Atlassian products can effectively support their objectives. Operating at scale, Sales Associates are expected to advocate for their customers, offering valuable insights to our product and engineering teams to enhance the customer experience. This collaborative effort is closely coordinated with our Product specialists and Marketing organization. Sales Associates are known for their customer-centric approach and innovative thinking.

Job Responsibility:

Manage inbound requests (through chat, email, and phone) from hand raisers, providing exceptional customer experiences
Assist customers in finding optimal product & features solutions
Guide customers through their buyer journey, assisting them at every stage to make informed decisions
Identify potential upsell and cross-sell opportunities tailored to individual customer needs and requirements
Deliver a phenomenal customer experience that instills confidence and trust in SMB customers.

Requirements:

Sales experience or sales acumen (preferably in Tech) with customer-centric approach - familiar with sales processes and sales stages
Candidates who are tech-savvy and comfortable with utilizing digital tools and platforms
Ideally having familiarity with tech/software products, understanding their functionalities, and being able to effectively communicate their value propositions to customers
Proven track record of meeting or exceeding targets
Experience in customer support, particularly in handling queries through various channels such as queue, chat, and phone.

Nice to have:

Closing experience preferred
Familiarity with tech/software products and their functionalities.

What we offer:

Health coverage
Paid volunteer days
Wellness resources.

Additional Information:

Job Posted:

March 19, 2025

Employment Type:

Fulltime

Work Type:

Remote work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.