Seamstress, Marriott Bonvoy

Seamstress

Marriott Bonvoy

Location:

China, Harbin

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Seamstress at The Ritz-Carlton Harbin is responsible for mending, repairing, and altering guest clothing and employee uniforms. The role involves distributing clean uniforms, documenting guest requests, inspecting uniforms for damage, and ensuring adherence to company standards. The position requires standing, sitting, or walking for extended periods and lifting objects weighing up to 10 pounds. The Seamstress will also follow safety and security policies, maintain a professional appearance, and develop positive working relationships with colleagues and guests.

Job Responsibility:

Mend, repair, and alter guest clothing and employee uniforms
Distribute clean uniforms
Document guest requests for laundry/dry cleaning
Inspect uniforms for damage
Follow company and safety policies
Maintain professional appearance
Develop positive working relationships
Welcome and acknowledge guests
Assist individuals with disabilities
Ensure adherence to quality standards
Perform other reasonable job duties as requested

Requirements:

Mend, repair, and alter guest clothing and employee uniforms by hand stitching, applying adhesive patches, or using a sewing machine
Distribute clean uniforms to personnel according to company specifications
Send damaged uniforms to appropriate location for repair
Document guest requests for laundry/dry cleaning, minor repair, and pressing of garments
Record assigned and unassigned uniforms as they are distributed, returned, or cleaned
Inspect uniforms for damage and remove substandard uniforms from circulation
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Nice to have:

At least 1 year of related work experience

What we offer:

Chance to be proud of the work you do and who you work with
Opportunity to join a global brand leader in luxury hospitality
Empowerment to be creative, thoughtful, and compassionate

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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