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Security & Loss Prevention Agent
https://www.marriott.com Logo
Marriott Bonvoy
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Location:
Panama, Panama
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Category:
-
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Contract Type:
Employment contract
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Salary:
Not provided
Job Description:
The Security & Loss Prevention Agent is responsible for patrolling all areas of the property, assisting guests with room access, monitoring security systems, conducting daily physical hazard inspections, responding to emergencies, and maintaining the safety and security of the property and its guests.
Job Responsibility:
  • Patrol all areas of the property
  • assist guests with room access
  • monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • lock property entrances when required
  • conduct daily physical hazard inspections
  • respond to accidents, contact EMS or administer first aid/CPR as required
  • assist guests/employees during emergency situations
  • notify appropriate individuals in the event of accidents, attacks, or other incidents
  • defuse guest/employee disturbances
  • call for outside assistance if necessary
  • complete incident reports
  • handle all interruptions and complaints
  • resolve safety hazard situations
  • escort any unwelcome persons from the property
  • report to scenes of vehicle accidents/thefts
  • call for assistance using proper code responses
  • complete a Loss Prevention shift summary/daily activity report
  • maintain confidentiality of all Security/Loss Prevention and property reports/documents
  • conduct investigations and gather evidence
  • conduct interviews with relevant parties
Requirements:
  • Patrol all areas of the property
  • assist guests with room access
  • monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • lock property entrances when required
  • conduct daily physical hazard inspections
  • respond to accidents, contact EMS or administer first aid/CPR as required
  • assist guests/employees during emergency situations
  • notify appropriate individuals in the event of accidents, attacks, or other incidents
  • defuse guest/employee disturbances
  • call for outside assistance if necessary
  • complete incident reports
  • handle all interruptions and complaints
  • resolve safety hazard situations
  • escort any unwelcome persons from the property
  • report to scenes of vehicle accidents/thefts
  • call for assistance using proper code responses
  • complete a Loss Prevention shift summary/daily activity report
  • maintain confidentiality of all Security/Loss Prevention and property reports/documents
  • conduct investigations and gather evidence
  • conduct interviews with relevant parties
  • follow all company policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • complete safety training and certifications
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • speak with others using clear and professional language
  • prepare and review written documents accurately and completely
  • develop and maintain positive working relationships with others
  • support team to reach common goals
  • comply with quality assurance expectations and standards
  • stand, sit, or walk for an extended period of time
  • read and visually verify information in a variety of formats
  • visually inspect tools, equipment, or machines
  • enter and locate work-related information using computers and/or point of sale systems
  • move at a speed required to respond to work situations
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • grasp, turn, and manipulate objects of varying size and weight
  • move through narrow, confined, or elevated spaces
  • move over sloping, uneven, or slippery surfaces
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • perform other reasonable job duties as requested by Supervisors
Nice to have:

High school diploma or G.E.D. equivalent

What we offer:
  • Equal opportunity employer
  • diverse workforce
  • inclusive, people-first culture
  • non-discrimination on any protected basis
Additional Information:
Job Posted:
March 23, 2025
Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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