Security Officer, Marriott Bonvoy

Security Officer

Marriott Bonvoy

Location:

United States, Lake Tahoe

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

21.84 USD / Hour

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Job Description:

The Security Officer at The Ritz-Carlton Lake Tahoe is responsible for ensuring the safety and security of the property, guests, and employees. This includes patrolling the property, monitoring security systems, responding to emergencies, conducting investigations, and maintaining confidentiality. The role requires physical stamina, attention to detail, and the ability to handle stressful situations. The position offers competitive pay and benefits, including health care, 401(k), and paid time off.

Job Responsibility:

Ensure the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day
exemplify the Gold Standards, such as the Employee Promise, Credo, and Service Values

Requirements:

Patrol all areas of the property
assist guests with room access
monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
lock property entrances when required
conduct daily physical hazard inspections
respond to accidents, contact EMS or administer first aid/CPR as required
assist guests/employees during emergency situations
notify appropriate individuals in the event of accidents, attacks, or other incidents
defuse guest/employee disturbances
call for outside assistance if necessary
complete incident reports
handle interruptions and complaints
resolve safety hazard situations
escort unwelcome persons from the property
report to scenes of vehicle accidents/thefts
complete a Loss Prevention shift summary/daily activity report
maintain confidentiality
conduct investigations and gather evidence
conduct interviews with relevant parties
follow all company policies and procedures
report accidents, injuries, and unsafe work conditions
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
develop and maintain positive working relationships
support team to reach common goals
comply with quality assurance expectations and standards
stand, sit, or walk for an extended period of time
read and visually verify information in a variety of formats
visually inspect tools, equipment, or machines
enter and locate work-related information using computers and/or point of sale systems
move at a speed required to respond to work situations
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
grasp, turn, and manipulate objects of varying size and weight
move through narrow, confined, or elevated spaces
move over sloping, uneven, or slippery surfaces
reach overhead and below the knees
perform other reasonable job duties as requested by Supervisors

What we offer:

Health care benefits
flexible spending accounts
401(k) plan
earned paid time off and/or sick leave
life insurance
disability coverage
other life and work wellness benefits

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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