Security Officer, Marriott Bonvoy

Marriott Bonvoy

Location:

Egypt, Cairo

Category:

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Security Officer is responsible for patrolling the property, monitoring security systems, responding to emergencies, and ensuring the safety and security of guests and employees. The role involves conducting investigations, handling complaints, and maintaining confidentiality. The position requires physical tasks such as standing, walking, lifting, and moving objects. The job also includes welcoming guests, assisting individuals with disabilities, and maintaining professional relationships.

Job Responsibility:

Patrol all areas of the property
assist guests with room access
monitor security systems
conduct daily physical hazard inspections
respond to emergencies
defuse disturbances
complete incident reports
handle complaints
resolve safety hazards
escort unwelcome persons
report vehicle accidents/thefts
maintain confidentiality
conduct investigations
gather evidence
conduct interviews
follow company policies
complete safety training
ensure professional appearance
protect company assets
welcome guests
assist individuals with disabilities
speak professionally
prepare written documents
maintain positive relationships
comply with quality standards
perform physical tasks as required

Requirements:

Patrol all areas of the property
assist guests with room access
monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
lock property entrances when required
conduct daily physical hazard inspections
respond to accidents, contact EMS or administer first aid/CPR as required
assist guests/employees during emergency situations
notify appropriate individuals in the event of accidents, attacks, or other incidents
defuse guest/employee disturbances
call for outside assistance if necessary
complete incident reports
handle all interruptions and complaints
resolve safety hazard situations
escort unwelcome persons from the property
report to scenes of vehicle accidents/thefts
call for assistance using proper code responses
complete a Loss Prevention shift summary/daily activity report
maintain confidentiality of all Security/Loss Prevention and property reports/documents
conduct investigations and gather evidence
conduct interviews with relevant parties
follow all company policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
develop and maintain positive working relationships with others
support team to reach common goals
comply with quality assurance expectations and standards
stand, sit, or walk for an extended period of time
read and visually verify information in a variety of formats
visually inspect tools, equipment, or machines
enter and locate work-related information using computers and/or point of sale systems
move at a speed required to respond to work situations
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
grasp, turn, and manipulate objects of varying size and weight
move through narrow, confined, or elevated spaces
move over sloping, uneven, or slippery surfaces
move up and down stairs and/or service ramps
reach overhead and below the knees, including bending, twisting, pulling, and stooping
perform other reasonable job duties as requested by Supervisors

Nice to have:

High school diploma or G.E.D. equivalent
no related work experience
no supervisory experience
no license or certification required

What we offer:

Training and development opportunities
recognition programs
holistic well-being focus
true camaraderie with diverse co-workers
luxury work environment
global team belonging

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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