Security Operations Analyst, TUI

Security Operations Analyst

TUI

Location:

Portugal, Lisbon ▼

Oporto

Barcelona

Madrid

Flexible

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

As a Security Operations Analyst within our Information Security Team you will perform a crucial role in designing, building, and maintaining our detection and response capabilities. You will promote a security first culture at TUI, work with resolver teams to ensure that information security events and incidents are automatically generated, appropriately addressed and closed in local ticketing systems, and ensure reporting on key performance indicators and service levels.

Job Responsibility:

Monitor for alerts from security tools
Triage security alerts
Use network and host security tooling to perform additional investigation
Work the full incident lifecycle from detection, investigation, response, to remediation for security alerts
Contribute to the further development, maintenance, and standardization of SOC processes, policies, and procedures
Work with other IT/security teams to identify areas for improvement around detection, investigation, and response
Research common and topical commodity and APT-based malware tactics and techniques in preparation for future attacks
Provide feedback on detection rules to help tune security tools and minimize false positives
Participate in SOC working groups and sub-teams to help generate and execute on new ideas for content, technology advancements, and proactive defence improvement projects

Requirements:

Demonstrable deep experience of design and build of systems integration, ideally in a security operations environment
Strong technical and IT operations background
Experience of working with Splunk or similar SIEM platforms, Service Desk systems and security monitoring tools
Familiarity and experience with Windows, macOS, Linux, and Unix operating systems
Computer networking and cloud technology fundamentals
Understanding of Active Directory, LDAP, IDaaS (AAD)
Rudimentary security knowledge and awareness of firewalls, proxies, antivirus, and IPS/IDS concepts
Experience scripting in Python or PowerShell
Experience using Microsoft Excel and Word
Excellent written and verbal communication skills
Good interpersonal skills
Empathy to respond with understanding and care in the event of a security incident
A process-oriented mindset
The creativity to think outside the box and develop new solutions to complex problems
Communication skills to clearly relay technical information to individuals with different levels of technical competence
Adaptability and flexibility to react quickly and respond completely to security incidents
Attention to detail to ensure complete response and remediation in the event of an incident

What we offer:

Attractive remuneration
Bonus opportunity
Exclusive travel perks & discounts
Extensive health & wellbeing support
Flexible working
Opportunities to upskill, reskill and grow your career
Access the TUI Tech Learning Hub
Participate in tech communities and collaborate on global projects and teams
Get involved with local charity and sustainability initiatives

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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