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The position has the responsibility for researching, troubleshooting, and supporting multiple clients’ applications located in LATAM region who uses a wide brand of technologies and environments. The role of Oracle Apps DBA requires the expertise and skills to diagnose serious issues and provide exceptional support for mission-critical applications as part of Platform Services Team.
Job Responsibility:
Manage and maintain the organization’s application databases, ensuring optimal performance, availability, and security
Collaborate with developers to design, implement, and optimize database structures that align with application requirement
Perform database tuning and optimization, including indexing, query analysis, and resource allocation to maximize efficiency
Oversee database patching, upgrade, and migrations, ensuring minimal downtime and system reliability
Ensure the backup and recovery plans to safeguard data integrity and support disaster recovery strategies
Monitor database performance and proactively identify and resolve bottlenecks and issues
Implement and enforce database security policies, ensuring compliance with organizational and regulatory requirements
Troubleshoot and resolve complex database issues in collaboration with development and infrastructure team
Document database architectures, processes, and procedures to support operational and troubleshooting needs
Provide technical guidance and support to application teams on database-related topics and best practices
Provisioning of development and testing environments
Work closely with development/dba team to fine tune SQL and PL/SQL code
Work in conjunction with Unix Admins to support of root level activities
Work in conjunction with Middleware team to support app/web servers level activities
Respond promptly to incidents and service requests, diagnosing and resolving issues efficiently
Participate in On-call support to ensure the highest standards of availability, resilience, integrity, security, and performance required by business
Provide technical support and guidance to end-users of the application and databases
Provide system information as requested during audits
Enforce policies and procedures
Other job-related duties and responsibilities may be assigned from time to time
Requirements:
Bachelor’s degree in computer science, Information Technology or equivalent professional experience
5+ years of experience as a Database Administrator, preferably in application database environments
Proficiency in database management systems such as Oracle and SQL Server
Strong understanding of SQL, PL/SQL for query optimization and troubleshooting
Experience with database performance tuning and monitoring tools
Familiarity with backup and recovery solutions, HA and DR
Knowledge of database security practices, including encryption, roles, and permissions
Solid understanding of database design, normalization, and data modeling principles
Experience working with ETL tools, APIs, or integration framework for data transformation
Proficiency in LINUX/Unix operating systems
Demonstrated scripting skills through Python, Shells or others
Excellent problem-solving skills and attention to detail in diagnosing and resolving issues
Strong communication skills to collaborate effectively with developers and other IT teams
Nice to have:
Focus on customer support and the ability to build successful working relationships with Clients
Excellent interpersonal, presentation and communication skills, verbal & written
Extreme focus on Client satisfaction and client relationship management
Exceptional verbal and written communication
English Language skills, both written and verbal are a must
Ability to work calmly and professionally in high pressure situations
Attention to detail and the ability to learn quickly
Must be extremely comfortable interacting with customers
Must have strong problem solving and troubleshooting skills
Must be able to learn new software products and embrace new technology
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