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The Senior Administrative Assistant, Global Operations provides direct support to the Chief Global Operations Officer; VP, Hotel Systems; and VP, Rooms and Experience Innovation & Fulfillment, as well as general administrative support to others in the department. The incumbent for this role brings proven executive administrative experience, strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office. The Senior Administrative Assistant makes a significant impact on the Discipline by prioritizing and addressing requests from various stakeholders, organizing team meetings & events, and researching and updating relevant administrative policies and procedures. Daily responsibilities include managing schedules, prioritizing tasks, drafting correspondence, maintaining files, processing expenses, reconciling accounts, and coordinating meetings and communications. This trusted position involves handling confidential and sensitive material.
Job Responsibility:
Performs executive administrative duties in support of Chief Global Operations Officer
VP, Hotel Systems
and VP, Rooms and Experience Innovation & Fulfillment – such as complex scheduling
organizing and maintaining files
expense report processing
and coordination of team meetings, agendas, materials, and communications
Responds to various types of requests made of the leaders they support, both routine and those requiring research and follow-up
Determines the urgency level of conflicting priorities
Composes various types of correspondence or documents, many times on behalf of the leaders
Researches complex questions and problems regarding departmental or administrative policies, procedures, information or services
Reconciles departmental expense accounts
Schedules appointments and meetings or makes travel arrangements for department personnel
Manages and updates department events calendar
Supports tracking, management, and organization of department inventory and electronic documents
Supports generation and mailing of official legal notices related to department programs
Miscellaneous tasks including but not limited to: onboarding new Associates, coordinating Work Exit and Work Readiness, creating and maintaining org charts, and coordinating office spaces
Provides backup support for various tasks performed by others
Ability to travel up to 10% of the time
Requirements:
High school diploma or GED
4 years’ experience as an administrative assistant or related professional area
OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
2 years’ experience as an administrative assistant or related professional area
Experience executing core administrative processes (e.g. calendaring/ schedule management, drafting department communications, managing processes such as expense reports and time sheets)
Proficiency in advanced functions of Microsoft Word and Outlook and basic functions of Excel and PowerPoint
Experience navigating department and company missions, functions, organization structures, policies, and procedures
Experience developing and maintaining relationships with other administrative staff, particularly those supporting executives
Preferred: Experience with Event Planning and coordination
Experience in a corporate setting in a matrix organization
Nice to have:
Experience with Event Planning and coordination
Experience in a corporate setting in a matrix organization
What we offer:
Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off (including sick leave where applicable)
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account (except for positions based out of or performed in Hawaii)
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