Senior Administrator, Office Angels

Senior Administrator

Office Angels

Location:

United Kingdom, Witham, Essex

Category:

Office Administration

Contract Type:

Not provided

Salary:

26000.00 - 29000.00 GBP / Year

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Job Description:

Our client is a well-established and growing company who is dedicated to providing exceptional client services. The team works collaboratively to ensure client satisfaction and operational efficiency. If you are looking for a new and challenging position then this could be the right opportunity for you.

Job Responsibility:

Accurately produce and process client quotations and instructions in line with SLAs
Liaise with clients via phone and email, promoting services, providing support, and arranging appointments
Coordinate with clients to arrange access and update the electronic database
Assist other departments, ensuring seamless operational continuity
Provide high-level customer care, reflecting the business image
Manage email inbox to comply with SLAs
Support Client Services Teams to achieve company targets
Compile and analyse updates and reports on work progress and issues
Promote services and support existing clients
Collaborate on marketing and promotional activities to enhance the company's profile
Support additional administrative requirements and contribute to all functions as needed
Undertake duties, projects, and responsibilities as directed by management
Meet and exceed targets and deadlines set by management

Requirements:

Strong communication skills for client liaison and support
Excellent organizational skills for planning and coordinating tasks
Proficiency in using electronic databases and managing information
Ability to work collaboratively within a team
High level of customer care and attention to detail
Flexibility to undertake various administrative tasks and projects

What we offer:

Onsite parking
23 days holiday + bank holidays
Annual reviews
Great progression opportunities
Great onsite training
Company socials

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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