Senior Business Analysis Manager, T-Mobile

T-Mobile

Location:

United States, Bellevue ▼

Overland Park

Herndon

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

96700.00 - 174400.00 USD / Year

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Job Description:

The Sr Business Analysis Manager delivers big insights and helps leaders throughout the business to make critical strategic and operational decisions and craft the long-term vision of T-Mobile. This role will be supporting our Digital Postpaid and Home Internet business partners proactively delivering insights, analysis, and reporting using various analytical techniques and software including statistics, data science, data mining, machine learning and business intelligence/reporting software. They build customer-centric recommendations informed by analysis, good business insight and partner with the business to drive improvements in a matrixed environment through creativity, and effective communication. They lead collaborative efforts with various teams including marketing, product and platform teams on sophisticated digital and omni-channel analysis requests. This position also leads the design and development of digital KPIs, reporting structures & interfaces, as well as administration of standardized reports to be applied across teams. They are comfortable acting as an internal digital data SME and know where datasets are that will answer business questions.

Job Responsibility:

Serve as digital analytics SME for digital business partners while engaging various teams across T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences for our digital businesses
Serve as a key point of contact in providing digital data and reporting solutions to drive digital business team and enterprise results, including reports, dashboards, visuals, and self-service environments
Partner with marketing technology team to ensure digital data integrity
Construct executive-level presentations and present sophisticated analytical findings in clear, concise, and decision-impacting manner

Requirements:

Bachelor's Degree Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience
7-10 years Analytics experience solving analytical problems using quantitative approaches
5+ years of experience using digital analytics tools (such as Adobe Analytics, Customer Journey Analytics, Quantum Metrics, etc.) to identify trends and drivers that improve customer facing digital experiences and conversion
Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)
Sophisticated analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research
Experience with Python, R or similar statistics or data science language preferred
Telecommunications background preferred
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Telecommunications background
Experience with Python, R or similar statistics or data science language

What we offer:

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

Additional Information:

Job Posted:

April 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Business Analysis Manager