Senior Business Analyst

• Collaborate with Quality System Management process owners and key partners to understand their needs and capture detailed business requirements
• Capture and analyze data from Quality Management System processes to spot patterns, trends, and insights that can guide business choices and workflow improvements
• Author and update internal and external documentation, and formally initiate and deliver requirements documentation
• Develop and document business process models to illustrate current and future states based on business process owner requirements and pinpoints areas for automation and/or improvement
• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
• Collaborate with IT and other groups to implement solutions and ensure solutions align with business strategic goals
• Serve as leader with vision for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
• Communicate findings, recommendation and project update to partners and executives
• Develop structured governance with business owners and IT for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations
• Participate in User Acceptance testing to ensure systems are designed to meet business requirements

• Bachelor’s degree (or equivalent) in information technology or computer science or STEM related degree
• 8+ years relevant and progressive professional experience in data analysis, design and development
• Knowledge of Quality Management System in Pharma/Device Industry preferred
• Experience with business process modeling and documentation tools
• Highly proficient in technical writing
• Experience in testing and mapping various business processes and protocols
• Professional Certification preferred
• Ability to optimally communicate and influence key partners to support proposed strategies, process improvements and operational decisions
• Resourcefulness and creative problem-solving skills
• Superb communication and leadership skills
• Proven understanding of business processes, requirements gathering, and project management

Experience working with medical devices

• Paid Time Off
• Employee Health & Well-Being Benefits
• Continuing Education/Professional Development
• Support for Parents
• Employee Assistance Program