Senior Claims Manager, Randstad

Senior Claims Manager

Randstad

Location:

Canada, Mississauga

Category:

Insurance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Working as the leader of the Claims division you'll bring a strong background of progressive experience in claims management, preferably within the travel insurance or assistance industry. You'll be able to leverage your strong leadership, your analytical skills, and your ability to manage complex operations in a fast-paced environment.

Job Responsibility:

lead, mentor, and develop a team of claims examiner and support staff
help foster an environment and culture of excellence, accountability, and collaboration
oversee the entire claims process
develop and implement policies, procedures, and KPIs to optimize performance and enhance customer satisfaction
act as the key escalation for complex cases
prepare and present reports on performance, KPIs and strategy to the executive leaders

Requirements:

Bachelor's degree is strongly preferred
At least 6 years of progressive experience in claims management
4+ years of management experience
Travel Insurance experience is highly preferred
Excellent communication skills in English (french is a strong asset)
Ability to lead teams in a remote environment

Nice to have:

french is a strong asset

What we offer:

Competitive salary range based on your experience
fully remote work
Monday-Friday 8:30-5pm
3 weeks vacation
personal days
health insurance
work for a dynamic company that is disrupting the industry

Additional Information:

Job Posted:

April 03, 2025

Expiration:

May 24, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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