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The Senior Clinical Informatics Specialist (Sr. CIS) serves as a coach for medical scribes in clinics to support physicians, nurse practitioners, or physician assistants in charting, billing, coding, and EMR navigation. The role focuses on leadership, coaching, and supporting a region of scribes, while partnering with regional and central leadership. The position includes responsibilities such as ensuring documentation hygiene, supporting patient care workflows, and improving team performance.
Job Responsibility:
Partner with the regional leadership to support the hiring, onboarding, and ongoing training of scribes
ensure clinic scribes are properly trained and executing workflows that drive high-quality patient care and support the care model
follow the CIS Evaluation Timeline for each regional CIS
report results of evaluations and reviews to central and regional leaders
highlight trends in team training, execution, or other opportunities for improved workflows, efficiency, or experience
organize quarterly scribe events to support team building
organize and deliver monthly training for the regional CIS team
attend various Sr CIS training, hosted by the central leadership team throughout the year
other duties as assigned
Requirements:
Passionate about their work and motivated to be a part of a fast-growing organization
in good standing as a CIS/scribe
US Work Authorization
embodying 'being Oaky'
~8+ months of CIS/scribe experience (strongly preferred)
leadership experience and/or natural tendency to lead (strongly preferred)
experience with Project Management and engagement (strongly preferred)
comfortable with ambiguity and have a love for problem-solving (strongly preferred)
eager to advance the CIS program's efficiency and effectiveness (strongly preferred)
intermediate to advanced Excel knowledge and experience (strongly preferred)
data warehouse knowledge and experience (strongly preferred)
Nice to have:
Leadership experience and/or natural tendency to lead
experience with Project Management and engagement
intermediate to advanced Excel knowledge and experience
data warehouse knowledge and experience
What we offer:
Mission-focused career impacting change and improving health outcomes
paid vacation, sick time, and investment/retirement 401K match options
health insurance, vision, and dental benefits
opportunities for leadership development and continuing education stipends
new centers and flexible work environments
opportunities for high levels of responsibility and rapid advancement
affordable medical plan options
wellness screenings, tobacco cessation and weight management programs
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