Senior Event Services Manager, Marriott Bonvoy

Senior Event Services Manager

Marriott Bonvoy

Location:

United States, Anaheim

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

78000.00 - 80000.00 USD / Year

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Job Description:

We are seeking a Senior Event Service Manager to join our team at Anaheim - 1855 South Harbor Blvd Holdings LLC. Reporting directly to the Director of Catering and Event Services and the Director of Sales and Marketing, this role is responsible for planning, detailing, and executing special events, meetings, and conferences for groups secured by the sales and catering team. The ideal candidate will have experience in full-service hotels, a keen eye for detail, and a passion for delivering exceptional event experiences.

Job Responsibility:

Conduct detailing calls and in-person site visits with clients
Coordinate menu tastings and oversee event logistics
Create and distribute event orders and group resumes for all sales bookings
Plan and implement special events, meetings, and conferences
Work closely with Banquets and AV teams to ensure seamless execution
Serve as the primary contact for event clients, ensuring a high level of customer service
Handle contract negotiations and vendor service agreements
Upsell food, beverage, and additional services to maximize revenue
Meet and greet onsite contacts, ensuring smooth event operations
Communicate event details with department heads and key staff
Organize and lead Pre- and Post-Event meetings
Attend bi-weekly F&B meetings and monthly promotional meetings
Maintain organized sales files and ensure compliance with hotel policies
Oversee group room blocks, finalize billing, and process event payments
Complete required system training as per department guidelines
Adhere to food handling, alcohol awareness, CPR, and first aid certifications as applicable

Requirements:

Experience: Previous experience in event services within a full-service hotel is required
Strong background in event planning, contract negotiation, and vendor management
Highly organized and detail-oriented with excellent time management
Strong knowledge of Marriott corporate standards and CITY knowledge is a plus
Ability to upsell and maximize event revenue
Proficiency in event management software and Microsoft Office Suite
Flexibility: Must be available to work varying schedules, including weekends and evenings, based on event needs

Nice to have:

Strong knowledge of Marriott corporate standards and CITY knowledge
Ability to upsell and maximize event revenue

What we offer:

Competitive salary and growth opportunities within Aimbridge Hospitality
A dynamic and supportive team environment
Exclusive hotel and travel discounts
Comprehensive benefits package

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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