Senior Implementations Analyst, CVS Health

Senior Implementations Analyst

CVS Health

Location:

United States, Scottsdale

Category:

Customer Service

Contract Type:

Employment contract

Salary:

46988.00 - 112200.00 USD / Year

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Job Description:

The Implementation Manager is a client-facing role, responsible for onboarding new and/or existing clients joining CVS Caremark and/or strategic products. As an Implementation Manager you have end-to-end accountability for the overall implementation project. This role will be an external client facing role. In the client facing role, responsibilities include establishment and management of client relationships during the onboarding process. Additional responsibilities include development and management of overall project plans to drive project teams to specific milestones, risk assessment and mitigation, and effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes. At the Sr. Analyst level, you are expected to drive your Implementations independently – leveraging a curious tenacious mindset to think critically in order to deliver high quality outcomes.

Job Responsibility:

Build strong relationships with new clients to understand their unique needs, requirements, and expectations for a successful implementation
Develop and manage detailed project plans, defining tasks, timelines, and key milestones while collaborating with internal and external stakeholders to drive projects to completion
Proactively identify risks, develop mitigation strategies, resolve issues efficiently, and provide consistent project status updates to clients and stakeholders

Requirements:

3+ years of experience in Project Management required
3+ years of experience with Microsoft Office Tools required
Demonstrated use of Project Management tools
Strong written and verbal communication
Future travel to client meetings or onsite training may be required – 10-25% depending on specific role

Nice to have:

PBM or Health Plan experience
Client implementation experience

What we offer:

Medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Fully-paid term life insurance plan
Short-term and long-term disability benefits
Well-being programs
Education assistance
Free development courses
CVS store discount
Discount programs with participating partners
Paid Time Off (PTO)
Paid holidays

Additional Information:

Job Posted:

March 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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