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Senior Java Support Engineer

https://www.randstad.com Logo

Randstad

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Location:
Malaysia, Kuala Lumpur

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

5000.00 - 8000.00 MYR / Month

Job Description:

Randstad has recently partnered with a Human Resources service provider, offering solutions in the management of talents within an organisation. Your future employers leverage strong collaboration, modern technology and market knowledge to offer solutions that enhance businesses.

Job Responsibility:

  • Provide L2 and L3 application support for Java-based systems, identifying, diagnosing, and resolving technical issues
  • Analyze production incidents, perform root cause analysis (RCA), and implement solutions to prevent recurrence
  • Work closely with development teams to resolve defects and enhance system performance
  • Monitor application health, logs, and performance metrics to proactively detect and mitigate potential issues
  • Develop scripts, patches, and minor enhancements to improve system reliability
  • Coordinate with internal teams and external vendors to escalate and resolve complex issues
  • Maintain and update technical documentation, including troubleshooting guides and incident reports
  • Ensure adherence to SLAs (Service Level Agreements) and provide timely updates on issue resolution
  • Participate in on-call rotations for critical incident handling
  • Stay updated with industry best practices and emerging technologies in Java and application support

Requirements:

  • 3+ years of experience in Java development and application support
  • Strong expertise in Java, Spring Framework (Spring Boot, Spring MVC), and Hibernate
  • Experience with SQL databases (MySQL, PostgreSQL, or Oracle) and troubleshooting database-related issues
  • Familiarity with RESTful APIs, microservices architecture, and message queues (Kafka, RabbitMQ, etc.)
  • Knowledge of CI/CD pipelines, DevOps practices, and cloud platforms (AWS, Azure, or GCP)
  • Strong problem-solving skills with a proactive and analytical mindset
  • Excellent communication skills and the ability to work effectively with cross-functional teams

Nice to have:

  • Experience with Kubernetes and Docker for containerized deployments
  • Familiarity with ITIL processes and best practices for application support
What we offer:
  • MRT-accessible location
  • Good benefits
  • Career progression

Additional Information:

Job Posted:
April 11, 2025

Expiration:
May 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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