Senior Manager, Producer Incentive Operations, CVS Health

Senior Manager, Producer Incentive Operations

CVS Health

Location:

United States, Hartford

Category:

Consulting

Contract Type:

Employment contract

Salary:

82940.00 - 182549.00 USD / Year

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Job Description:

This position directly supports the Strategic Partnership's organization mission to strengthen relationships with producer partners and support the achievement of Aetna’s growth and retention objectives. Responsible for overseeing all operational aspects of administering Aetna’s portfolio of producer incentive programs, ensuring timeliness/accuracy of program payout, designing/standardizing critical operating processes, and developing the team of program administrators.

Job Responsibility:

Provide operational oversight of program administrators to ensure accuracy and timeliness of payments, including instituting appropriate managerial/reporting tools to monitor program administration
Lead team to develop standard operating processes and procedures, share best practices, ensure compliance, while improving accuracy of payment administration
Actively identify areas for continuous improvement in program administration and deliver them to execution
Support in the intake, vetting, and design of new incentive requests
work with Lead Director and program administrators to ensure new proposed program guidelines are administrable, and design new operating processes as required
Partner with reporting team to develop insightful reports and tools to support programs under management
Attract, retain, and develop high-performing team of program administrators
Ability to work collaboratively in a cross-functional team, addressing, resolving, and communicating complex technical issues in an ever-changing environment

Requirements:

5-7 years of experience related to administration of internal/external health insurance broker incentive programs or compensation programs
Experience developing financial models to determine ROI/effectiveness of incentive programs
5-7 years of Project Management / Project Consulting experience with a proven track record meeting project dates and deadlines
3+ years of supervisory experience, setting team direction
Ability to handle multiple tasks in a fast-paced environment
Ability to prioritize and strong organization skills
Strong technical ability
Encompasses a forward thinking & inquisitive mind
able to produce recommendations for problem solving and can lead/triage when challenging circumstances arrive

What we offer:

Medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Fully-paid term life insurance plan
Short-term and long term disability benefits
Well-being programs
Education assistance
Free development courses
CVS store discount
Discount programs with participating partners
Paid Time Off (PTO) or vacation pay
Paid holidays

Additional Information:

Job Posted:

March 19, 2025

Expiration:

May 01, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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