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Senior Manager, Revenue Management Field Support

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Singapore, Singapore

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Senior Manager, Revenue Management Field Support is a subject matter expert providing Revenue Management systems and tools capability support to hotels and Continent above property teams. This role partners with Continent Discipline and Market leaders to facilitate optimal utilization of available revenue management systems and tools to maximize hotel revenue opportunities.

Job Responsibility:

  • Provide system capability support to hotels and continent above property users
  • Collaborate with continent and corporate discipline leaders to conduct systems audits
  • Solicit user insights and feedback and share it with the Revenue Management Product team
  • Support development and facilitation of workshops and training
  • Engage in the design and documentation of business requirements
  • Contribute to the development and execution of global and continent implementation plans
  • Act as a business partner with Continent, Revenue Management Solutions, and Field Support Teams
  • Collaborate with the Revenue Management Support team to prioritize system fixes and enhancements

Requirements:

  • Bachelor’s degree in Business Administration, Hospitality Management or related major
  • or equivalent experience
  • 6+ years of experience in lodging/hospitality, industry experience across multiple brands
  • Strong knowledge of and experience with Revenue Management systems and tools
  • Experience providing end-user support in a complex global environment
  • Language fluency in region(s) supported

Nice to have:

Experience in developing and delivering communications and training for a global audience

What we offer:
  • Inclusive, people-first culture
  • Opportunities for associates to grow and succeed
  • Non-discrimination on any protected basis

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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