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Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.
Job Responsibility:
Proactively solicit and manage large group/catering opportunities
Achieve personal and team revenue goals
Drive customer loyalty by delivering service excellence
Build and strengthen relationships with customers
Develop effective sales plans
Maximize revenue by upselling packages
Understand market conditions and competitors
Close business opportunities
Provide exceptional customer service
Execute brand’s Customer Service Standards
Build successful relationships with stakeholders
Conduct site inspections
Create contracts
Requirements:
High school diploma or GED
2 years experience in sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required
What we offer:
Inclusive, people-first culture
Opportunities for professional growth
Supportive global team
Access to Marriott International’s portfolio of brands
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