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The Network as a Service (NaaS) team at T-Mobile is an emerging business unit focused on delivering innovative network service products to customers and partners. Our mission is to solve enterprise challenges across multiple areas, including connectivity and beyond, by leveraging T-Mobile’s differentiated network capabilities. As a Senior Product Manager, you will be responsible for owning and scaling network service API products—from ideation to launch to performance optimization. You will identify customer needs, market opportunities, and business objectives while leading cross-functional teams to deliver best-in-class solutions. You must be a visionary, strategist, analyst, and execution leader, driving adoption and business success while ensuring seamless collaboration across stakeholders.
Job Responsibility:
Own and manage network service API products from concept to launch to continuous improvement
Define product vision, roadmap, and KPIs, ensuring alignment with business strategy and market needs
Conduct competitive analysis and leverage industry trends to drive innovation
Partner with engineering and architecture teams to ensure technical feasibility and scalability
Secure funding for product initiatives by building strong business cases and conducting ROI analysis
Drive end-to-end execution, including defining release scope, collaborating with engineering, and managing the go-to-market strategy
Own and prioritize the product backlog, ensuring alignment with business and technology goals
Partner with cross-functional teams (business development, marketing, sales, engineering) to define and execute launch plans
Ensure compliance with security, data privacy, and regulatory requirements in API and network services
Establish a robust Voice of Customer (VoC) feedback loop to inform product decisions
Drive customer engagement and research to deeply understand their needs and pain points
Use data-driven insights (quantitative and qualitative) to identify opportunities and measure product success
Continuously track product performance using dashboards and analytics tools
Develop and execute adoption strategies for API monetization and customer growth
Identify and resolve technical debt, ensuring long-term product sustainability
Collaborate with marketing and sales teams to drive customer acquisition, retention, and expansion
Act as the customer champion, advocating for their needs across all levels (IC to C-suite)
Evangelize product vision internally and externally, influencing key stakeholders
Deliver executive-level presentations, including Product QBRs, steering meetings, and strategic reviews
Mentor and foster a high-performing product culture within the team
Requirements:
Deep technical expertise in network services and API product management
Strong business acumen to align product vision with market and enterprise needs
An analytical mindset to measure impact, optimize performance, and prioritize the roadmap
Exceptional communication skills to engage executive leadership and partners
Bachelor's Degree in Engineering, Business, or related field
7+ years of relevant Product Management experience, ideally in network services, APIs, or enterprise SaaS
Proven track record in owning and launching enterprise software products, preferably API-based products
Strong knowledge of Agile methodologies, backlog management, and release planning
Strong ability to influence cross-functional teams and senior leadership
Excellent writing and documentation skills especially about complex products and technical solutions
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