Senior Product Manager Observability, CVS Health

Senior Product Manager Observability

CVS Health

Location:

United States, Hartford, Connecticut

Category:

IT - Software Development

Contract Type:

Employment contract

Salary:

118450.00 - 260590.00 USD / Year

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Job Description:

Join Fortune 7 CVS Health as a Senior Product Manager for the SRE, Observability & Monitoring platform to lead our organization's efforts to develop and drive the strategic vision in establishing the SRE & Observability function for Aetna Technology division. As a Senior Product Manager, you will play a critical role in defining the product strategy, gathering requirements, and driving the successful delivery of our SRE and Observability solutions.

Job Responsibility:

Define the product vision, strategy, and roadmap for our SRE and Observability products, aligning them with business goals and customer needs
Gather and prioritize product requirements from customers, stakeholders, and internal teams, ensuring a deep understanding of their needs and pain points
Collaborate closely with engineering teams to translate requirements into actionable user stories and technical specifications
Drive the agile development process, working closely with engineering, design, and operations teams to ensure timely delivery of high-quality features
Define and track key performance indicators (KPIs) to measure the success and adoption of the SRE and Observability products
Conduct user testing and gather feedback to continuously improve the user experience and drive product enhancements
Act as a subject matter expert, providing guidance and support to internal teams and customers on SRE and Observability best practices
Maintain comprehensive documentation of systems, procedures, and best practices, fostering a culture of knowledge sharing and mentorship within the SRE team
Stay up to date with industry trends and emerging technologies in SRE and Observability, bringing innovative ideas to the product roadmap
Ensure that SRE practices adhere to industry standards and regulatory requirements

Requirements:

7+ years of experience as a Product Manager/Product Owner, preferably in the SRE, Observability, or DevOps space and well versed in SRE principles, SRE Metrics, Observability, Monitoring and Automation
5+ years of experience with OpenTelemetry (OTEL) standards
3+ years of experience with at least one of the Observability & Monitoring LGTM platforms such as Loki, Grafana, Tempo, Managed Prometheus or Mimir
Ability to translate complex technical concepts into clear product requirements
Experience creating product roadmaps, use cases, product workflows and writing detailed product stories using Rally or Jira and evangelizing with the stakeholders
Experience working in an agile development environment, driving the product development process from ideation to delivery
Experience working with onshore/offshore teams

Nice to have:

Experience in implementing and improving SRE metrics in complex and distributed environments
Experience with Anomaly detection in Observability Engineering leveraging AIOps & Machine Learning technologies
Experience with APM and Logging tools such as AppDynamics, New Relic & Splunk

What we offer:

Medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Fully-paid term life insurance
Short-term and long-term disability benefits
Well-being programs
Education assistance
Free development courses
CVS store discount
Discount programs with participating partners
Paid Time Off (PTO)
Paid holidays

Additional Information:

Job Posted:

March 19, 2025

Expiration:

May 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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