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This position will be part of the North American Operational Excellence Team. The goal of our team is to identify the best and brightest ideas to support Store Operations and 65,000+ Store Employees. This can be accomplished through saving them time, reducing, or eliminating time required to do tasks, identifying tools from across the globe to enable Store Teams to be better Operators, and improve the Employee or Customer experience.
Job Responsibility:
Lead projects involving how Operations will utilize new operating procedures and reporting
Routine discussions with Operational Leaders in support of program development and deployment
Assisting BUs with achievement of set-forth KPIs (labor, shrink, etc.)
Additional projects will be added and learned on the job through deep immersion with subject matter experts
Requirements:
Project Management skills
PMP certification preferred
Strong Retail Operations Experience
Bachelor’s degree and/or 3-5 years of transferable business experience
Working knowledge of PDI Enterprise software preferred
Proficient in Microsoft Office Suite (Excel, PowerPoint, Teams, Power BI, and Word)
Able to lead a large diverse Cross Functional Team on projects spanning across North America
Must be able to travel as needed
Must possess a Driver’s License and the ability to drive to multiple store locations
Must possess strong analytical expertise, the ability to manage multiple tasks, and strong attention to detail
Excellent communication and customer service skills
Positive team attitude and professional demeanor at all times
Nice to have:
Basic understanding of Artificial Intelligence and Machine Learning in a retail environment
What we offer:
Competitive Group Benefits Program (medical, dental, vision etc)
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